CREATING INTENTIONAL ART THAT CALMS, HEALS & CONNECTS.

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FAQ

Feel free to call us at 580-234-8284. Our office hours are 9 AM - 4 PM Central Time U.S.

Is the art signed? 

No, we are not offering signed and numbered pieces at this time. All of our images are open editions.

how do i check the status of my order?

After you complete your order, you will receive an email containing your receipt and a tracking number for your print(s). You can check back through this link at any time to see the progress of your shipment.

do i need to pay tax?

No, we have included taxes in the price of the item. We’ll handle it!

how do i remove an item from my shopping cart?

This can be done one of two ways:

  1.  Simply click the Remove button on the item listing you desire to remove from your shopping cart
  2.  Change the quantity, entering the new quantity desired, and click “Update”

Do you sell framed art?

We do not sell framed art online, but  

We recommend that all images be mounted by experienced professionals. Always handle your photograph with the white cotton gloves that are provided. We recommend your photograph is cold mounted. We recommend mounting on a completely smooth, high-quality, dimensionally stable substrate. Please be aware that mounting your photograph on a softer surface like foam core will increase the likelihood of the photograph developing orange peel texture of sorts on the surface.

Please know that if your KLEMME/Art edition is damaged from handling or during the mounting process, KLEMME/Art is not liable for the damage or replacement costs. Please only solicit framing and mounting assistance from reputable and insured frame shops.

How do I light my artwork? 

How effectively you light your artwork is crucial to the artwork’s overall presentation in your space. Proper lighting techniques use a combination of spotlights and spreads. How far away your light fixture is installed from the photograph will dictate the degree of spread. While several different types of light bulb can adequately light your image, we use LED PAR30 – 1,000 Lumens bulbs at KLEMME/Art. Consult an electrician or lighting professional when considering lighting options for your artwork.

Can i use images on your site?

All images contained within this website are the copyright of Mike Klemme Photography. Images may not be in any way reproduced, copied, printed, or scanned. All images must not be used without expressed prior permission via written consent from Mike Klemme Photography.

For media and broadcast requests, please contact our art specialist:  Mike Klemme to submit a request for image use.

when will my credit card be billed?

Your credit card or payment service will be billed at time of order.

how much is shipping?

Shipping costs are determined by the size of the order and the destination. Available shipping options and associated costs are displayed in your cart during checkout.

can i ship to multiple addresses?

At this time, we only ship to one address per order. To send to separate address, you must make separate orders.